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FREQUENTLY ASKED QUESTIONS

  • What is IELTS?
    • IELTS, the International English Language Testing System, is the world's most popular English language proficiency test for higher education and global migration, with over 2 million tests taken in the last year.

      IELTS assesses all of your English skills - reading, writing, listening and speaking, and is designed to reflect how you will use English at study, at work, and at play, in your new life abroad.
  • Where can I take the IELTS in the Philippines?
    • British Council.
    • British Council Philippines administers the IELTS test thrice a month in Manila. The test is also administered in the following cities: Bacolod, Baguio, Batangas, Cagayan de Oro, Cebu, Davao, Iloilo, Leyte, Naga and Pampanga.
  • Which module should I choose, Academic or General Training?
    • Every organisation sets its own entry requirements. In some cases both versions of IELTS may be accepted. Make sure you know which one you need before you book your test.

      The Academic module is for candidates wishing to study at undergraduate or postgraduate levels, and for those seeking professional registration.

      The General Training module is for candidates wishing to migrate to an English speaking country (Australia, Canada, New Zealand, UK), and for those wishing to train or study at below degree level.
  • How do I check whether there are still seats available for the test sessions?
  • Where will the test be held?
    • For IELTS tests in Manila, the Listening, Reading and Writing tests are held in hotels, while the Speaking tests are usually held at the British Council office.

      For IELTS tests outside of Manila, all tests are done in hotels in the city where the IELTS test will be conducted.

      The details of the final test venue can be found at www.britishcouncil.ph one week before the test.
  • When will I receive the details of my IELTS test?
    • You will receive a notification email confirming your IELTS test registration not later than one week from the date you registered online. A confirmation letter which contains all the information needed to guide you on your test day will also be included in the email. Please make sure that you read the attached documents thoroughly.

      The IELTS test venue for your Listening, Reading and Writing tests will be published at www.britishcouncil.ph one week before the test day.

      The time and venue of the Speaking test will be communicated to you not later than one week before you test day.

      If you do not receive the notification, please contact us at britishcouncil@britishcouncil.org.ph or at +63 2 555 3000 not later than three days before the test. You can also view and print the information on our online system under the 'My Test' section after login.
  • How can I prepare for the test?
    • Attend our One-day IELTS workshop. It is a specifically designed one day exam orientation for candidates who are taking the IELTS examination in the near future and aims to help candidates achieve their best possible band score. Click here for the workshop dates and additional information.
    • Use our IELTS Resource Centre (IRC). Prepare for the test using the best IELTS review materials in a great study environment. A range of self-study materials are available for IELTS candidates to use at the IRC. You only need to present the British Council official receipt and a valid ID at the front desk to be able to use the resources. The privilege to use the facility starts on the date of registration until the exam day.
    • Log on to English and Exams Online Resources here for online preparation materials that you can use free of charge.
  • What should I pay attention to on the test day?
    • You must arrive at the test venue not later than 8 a.m. on your Written test day. Late comers are not admitted on the test day. For the speaking test, you must arrive not later than 30 minutes before your schedule.

      You must present your original ID (passport, PRC ID, SSS ID, GSIS ID or Unified Multi-purpose ID) that you used when you registered for the test. This is the only form of identity document that will be accepted on the test day and will serve as your test permit to take the exam.

      The only items you can take inside the examination room are your ID, pencil, sharpener, eraser and water in a transparent bottle. Bringing of other personal belongings on your test day is not advisable. If you need to bring them with you on the test day, you will need to leave them at the designated baggage area outside the examination room.
  • Can I cancel my test after the registration?
    • Candidates who seek to transfer test dates or cancel their registration within the five-week period prior to the test date will only be transferred or will receive a refund if they can satisfy to the Administrator that their ability to sit the test has been affected by illness or serious cause. Serious causes include:
      - Serious illness - e.g. hospital admission or serious injury (does not inlcude minor illness such as mild cold)
      - Loss or bereavement - death of a close family member
      - Hardship/trauma - victim of crime, victim of traffic accident
      - Military service

      To file for cancellation or test date transfer, you will need to complete a request form and submit supporting documents such as medical certificate from the hospital, death certificate, police report etc. to our office. Cancellation or transfer fees may apply. For more information, please contact us at britishcouncil@britishcouncil.org.ph.
  • When are test results available?
    • The IELTS result of the IELTS Test Report Form is available on the 13th day after the test day

      You will only receive one (1) copy of the IELTS result. It is important that you keep it safe as the British Council will not issue a copy in the event of loss or damage.

      There are a number of options to receive the IELTS result:
    • Pick-up at the British Council office - You can claim your IELTS result at the British Council office. You will only need to present a valid ID to claim your result. You can also authorise a representative to claim it on your behalf by issuing a signed authorisation letter and giving a copy of your valid ID. Your representative will also need to present his ID for identification purposes.
    • Mail it to your mailing address within the Philippines - We will send your IELTS result to your mailing address indicated on your application form through courier (LBC). If you are not sure that there will be someone at your address to receive your result or if your address is out of LBC's delivery zone, this option is not recommended.
    • Mail it to your mailing address abroad - We can send it to your address abroad for an additional fee of Php1400.00 via the courier company DHL. You need to ensure there is someone to sign receipt of the result when it is delivered.
    • Pick-up at LBC branch - We will send your IELTS result to the LBC branch of your choice for your convenience. This is recommended if your address is outside LBC's delivery zone or if you are not sure that there is someone to receive your result at your mailing address. Write down the name of the LBC branch on the address portion of the online application form for our information.
    • You can also view your results online at 10 a.m. on the 13th day after the test date.
  • How is the overall band score calculated?
    • The Overall Band Score is calculated by taking the mean of the total of the four individual sub-test scores.

      Overall Band Scores are reported to the nearest whole or half band. For the avoidance of doubt, the following rounding convention applies; if the average across the four skills ends in .25, it is rounded up to the next half band, and if it ends in .75, it is rounded up to the next whole band.

      To know more about how IELTS scores are computer, please click here.
  • Does the IELTS result have an expiry date?
    • IELTS result is only valid for two years from the test date. This is to ensure the reliability of the test results since language skills of individuals may develop or deteriorate in a span of two years.

      The IELTS system automatically deactivates IELTS result when it reaches its 2nd year. It is not possible to extend the validity of the IELTS results.
  • Can I have more than one copy of the IELTS Test Report Form (TRF)?
    • You can only have One (1) personal copy of your IELTS result.

      The centre is not permitted to issue a replacement copy in the event of loss or damage. However, you may request for additional copies to be forwarded to institutions which will be sent to them directly.
  • Can I send my IELTS results to institutions after the test?
    • Yes. We can forward additional copies of your IELTS result directly to recognising organisations requesting for your test result, as long as it is valid. Results expire after two years from the test date.

      To make a request, download the form here and send the completed form with the payment to our office. The payment is for the courier fee.

      Below are the courier charges per address:
    • Local (within the Philippines) - Php250.00
    • International - Php1,400.00
    • For local recipients, a letter of request from the institution or agency, stating the reason why a copy of the Test Report Form is needed, should be attached with the request form (not applicable for local embassies). It should be printed on their official stationery and signed by an authorised signatory.

      Additional TRF requests are processed within 5 working days from the date of receipt of the form and payment.
  • What can I do if I am unhappy with my results?
    • You may apply for an Enquiry on Results (EOR) or remarking service for up to six weeks from the date after you have taken the test.

      For us to process the request, the following must be submitted to our office:
    • Complete an EOR form
    • Prepare EOR fee amounting GBP 60 (in pesos, please check with the British Council for the current rate).
    • Send completed EOR form and your original IELTS Test Report Form to our office together with a manager's cheque payable to the British Council or personally submit them to our office.
    • We will send your test materials to British Council UK where a Senior Examiner will remark your test/s. The score/s that will be given is/are considered final and no appeal can be made after. The procedure takes around 8-10 weeks.
  • Can I retake the test?
    • Yes, you may take the test as many times as you wish. However, please note that taking the test again and again will not improve your results unless you work on the weaknesses identified in your test report form. You need to
    • review your preparation activities
    • consider how you performed on the test day
    • consider taking a course to improve your English in an area of weakness
    • once you are ready, book a new test
IELTS is jointly owned by British Council, IDP: IELTS Australia and Cambridge English Language Assessment.

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